In the game (fastest)
- Open VARNETHRA and tap Settings.
- Tap Account and data.
- Tap Delete account and confirm with Delete for ever.
Without the game
If your account is linked to Apple or Google, sign in here with that account and confirm. Signing in is the proof that the account is yours.
This deletes the account at once. It cannot be undone. A store subscription is not cancelled by this: cancel it with Apple or Google.
Guest accounts
A guest account that is not linked can only be deleted in the game, on the device it is played on. A player ID alone does not prove whose account it is, so we do not delete a guest account on request by email.
What is deleted, at once
Your account, its link to Apple or Google, display name, profile and all progress, including items and Gems; chat and direct messages, friends, requests and blocks, in-game mail, clan membership, push token, moderation records and gameplay events.
What stays, and for how long
- Reported messages stay as evidence until the report ends (at most 365 days after it is closed), without your name or ID.
- Purchase records stay as long as tax and commercial law requires (up to 10 years), apart from the game.
- Clan contributions of the current week still count for the clan, without your name or ID.
- Backups hold your account until they expire (normally at most 35 days). If a backup is ever restored, the server deletes your account again at once; for that we keep only the random player ID of deleted accounts.
- Server logs with a shortened player ID expire after at most 30 days.